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Instant age rewind shades9/2/2023 If the seal is opened then you will not be able to return. However, in the rare case that your product is damaged during shipment or transit, you can request for a replacement or cancellation and refund if you report the problem a same day with a picture.Īs long as it is sealed and unused you may return. Our shipments go through rigorous quality check processes before they leave our warehouse. I have received a damaged /defective /wrong product in my order, how should I proceed? No, you may go at any of our location for return and exchange. The cash shall not be refunded.ĭo I have to go to same store or return or exchange? A return can be created at item level and if you have ordered multiple items, you can initiate a return/replacement for any individual item as long as it sealed and unused and return within 7 days of a purchase. According to my research, the order of shades from lightest to darkest goes like this: 15, 10, 20, 25, 35, 30. * If product was bought during SALE or OFFER. Maybelline’s Instant Age Rewind Eraser Dark Spot Concealer+ Treatment (in 210 Fair) Maybelline’s Fit Me Concealer (in 15 Fair) FYI, the labeling of the shades selection is messed up. * If the product is damaged due to misuse/overuse by the customer. * If request is initiated after 7 business days of order delivered. However, exchange of products will not be accepted under the following conditions: No cash refunds will be made once the product is sold. Yes if the product is sealed and unused, within 7 days of purchase, you may exchange. Prettyclick Cosmetics will not accept the return after the return period, No Exceptions. What should I do if I have an issue with my product after the return period?
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